privacy-policy

This Privacy Policy applies to the ways in which MiraCIoud (hereinafter referred to as"MiraCIoud"or "we") collects, uses, maintains, and discloses information collected from users (each "user") of the website (hereinafter referred to as"website"). This Privacy Policy applies to thiswebsite and all products and services offered by MiraCIoud. For more detailed information about us, please refer to the "Contactus"section.

What Information we Collect

We collect and process the following information:

(a) Personal Identification Information

We may collect personal identification information from users in a variety of ways, including but not limited to whenusers visit ourwebsite, subscribe to a newsletter, fill out forms, and in connection with other activities, services, features, or resources we make available on ourwebsite. Users may be asked to provide their name, email address, phone number, user ID in internet messengers (such as Skype),the name of the company theuser represents, job title at that company, and feedback from theuser. However,users can visit ourwebsite anonymously. We only collect personal identification information fromusers when they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certainwebsite-related activities.

(b) Non-Personal Identification Information

We may collect non-personal identification information aboutusers whenever they interact with ourwebsite. Non-personal identification information may include the browser name, type of computer, and technical information aboutusers'means of connection to ourwebsite, such as the operating system and Internet service providers utilized and other similar information.

(c)Web Browser Cookies

Ourwebsite may use "cookies"to enhance user experience. Users'web browsers place cookies on their hard drives for record-keeping purposes and sometimes to track information about them. Users can choose to have their web browser refuse cookies or to alert them when cookies are being sent. If they do so, please note that some parts of thiswebsite may not function properly.

What Is the Legal Basis for Processing Information?

We process information based on the following legal grounds:

(a)With Respect to Personal Identification Information:

-User consent (whenusers consent to sending personal information);

- Our legitimate interests, namely providing our services tousers or the companyusers represent, negotiating and entering into corresponding contracts, and performing under such contracts;

- Fulfilling legal obligations based on agreements or other arrangements withusers or the companyusers represent.

(b)With Respect to Non-Personal Identification Information andWeb Browser Cookies:

-User consent;

- Our legitimate interests, namely the proper management of ourwebsite.

Howweuse the Informationwe Collect

MiraCIoud may collect and useusers'personal information for the following purposes:

- Providing our services and products tousers or the companyusers represent;

- Performing legal obligations based on agreements or other arrangements withusers or the companyusers represent;

- Managing and coordinating our relationship withusers or the companyusers represent;

- Personalizing user experience:we may use aggregate information to understand how ourusers as a group use the services and resources provided on ourwebsite;

- Improving ourwebsite:we may use feedback provided byusers to improve our products and services;

- Conducting promotions, contests, surveys, or otherwebsite features: sendingusers information about topics we believe they will be interested in, which they have consented to receive;

- Sending emails:we may use the email address to respond to their inquiries, questions, and/or other requests. Ifusers decide to opt-in to our mailing list, they will receive emails that may include company news, updates, information on related products or services, etc. Ifusers wish to unsubscribe from receiving future emails at any time, we will provide detailed instructions on how to do so at the bottom of each email;

- For any other legitimate business purposes.

- Collecting information only to the extent necessary for the purposes of processing.

How Long Is the Information Processed (Stored)?

MiraCIoud stores the collected information within the following terms:

- Personal identification information -10 years after theuser's last inquiry (if no contract is concluded following the inquiry), or 10 years after the last contract concluded with theuser or the company theuser represents, whichever is later;

- Non-personal identification information and web browser cookies -1 year after the corresponding information is collected.

Howwe Protect Your Information

We adopt appropriate data collection, storage, and processing practices as well as security measures to prevent unauthorized access, alteration, disclosure, or destruction of your personal information and data stored on ourwebsite.

Sharing Your Personal Information

We do not sell, trade, or rentusers'personal identification information to others. For the purposes mentioned above, we may share generic aggregated demographic information with our business partners, trusted affiliates, and advertisers that is not linked to any personal identification information regarding visitors andusers. We may use third-party service providers to help us operate our business andwebsite or to administer activities on our behalf, such as sending newsletters or surveys. We may share your information with these third parties for these limited purposes, provided that you have granted us permission.

We reserve the right to provide your personal information within our company.

Users'Basic Rights

Users have the following rights with respect to the information we collect:

- Request access to information related to theuser;

- Request correction of information related to theuser;

- Request deletion of information related to theuser from our database;

-Withdraw (revoke) consent for the processing of information related to theuser;

- Request restriction of processing information related to theuser;

- Request transfer of information related to theuser to another controller;

Request transfer of information related to theuser to another controller.

If we delete information related to theuser from our database at theuser's request, we will only retain the information necessary to protect our legitimate interests or that which may be required by public authorities.

If auser requests that we transfer information related to theuser to another controller, correct it, or provide access to it, we may first request additional information to verify theuser's identity.

If auser believes that his/her rights related to the protection of theuser's information have been violated, theuser may appeal to us or file a complaint with the relevant personal data protection authority in theuser's country of residence.

Changes to This Privacy Policy

MiraCIoud reserves the right to update this Privacy Policy at any time. When we do so, we will modify the update date at the bottom of this page. We encourageusers to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to regularly review this Privacy Policy and understand the modifications.

You Accept These Terms

By using thiswebsite and sharing your contact information with MiraCIoud, you accept this policy.

Thiswebsite is intended for individuals who are at least 16 years old. By using thiswebsite, you represent that you are at least 16 years old.

If you do not agree with this policy, please do not use ourwebsite. Your continued use of thiswebsite after the posting of changes to this policy will be deemed your acceptance of those changes.

Contactus

If you have any questions about this Privacy Policy, the practices of thiswebsite, or your dealings with thiswebsite, please contact us at: Jennifer@miracloud.cc

MiraCIoud is a legal entity registered in China, with the address: No. 399 Zhongren Road, Nanxiang Town, Jiading District, Shanghai.

Lastupdated Date: 2025.10.16