What do we need to know about the development of the accompanying medical app mini program?
Business сhallenge
What functions does the accompanying consultation mini program need?
1. Appointment function: Users can select a time and hospital in the mini program to make an appointment for accompanying consultation services.
2. Doctor Information Display: Users can view basic information, work experience, and expertise of doctors. 3. Message notification: Users can receive relevant consultation service information and appointment reminders, making it convenient for users to timely understand the service status.
4. Evaluation feedback: Users can evaluate the accompanying consultation service and provide feedback, which can serve as a reference for other users.
5. Payment function: Users can make payments and refunds for accompanying medical expenses through the mini program.
6. Customer service support: The mini program needs to provide customer service support and user-friendly services to facilitate users in solving problems and making suggestions
7. Data analysis and management: Mini programs need to analyze and analyze user data in order to optimize accompanying services and improve products.
Our solution
What are the benefits of developing a companion clinic mini program?
1. Improve the quality of hospital services
The development of accompanying service mini programs can improve the quality of hospital services. During the accompanying process, patients can make appointments for registration, diagnosis and treatment, and check ups through the accompanying service mini program, simplifying the medical process, improving the patient experience, and increasing patient satisfaction.
Companion mini program is a mobile application and APP that effectively improves the hospital service model through online appointment registration, online payment, mobile payment and other functions.
Mini program is not only a software application tool, but also a content and service provider platform. It can provide users with online services such as appointment registration, online payment, report inquiry, and consultation. It can also provide offline services such as online registration management system, appointment registration management system, and patient management system for hospitals, optimizing hospital management mode.
2. Increase patients' trust in the hospital
For many patients, the process of seeking medical treatment in the hospital is often quite stressful, and sufficient preparation work needs to be done before seeking medical treatment. Especially for some elderly, weak, sick, disabled, and pregnant groups, they often need to do sufficient preparation work before seeking medical treatment, so as to improve their experience during the medical treatment process.
Companion mini programs have great benefits for patients, as they allow them to better understand the hospital, doctors, and other related matters, thereby giving them a comprehensive understanding of the hospital.
And the accompanying mini program can provide patients with a convenient and efficient medical process and service experience. Through the accompanying mini program, patients can better understand the hospital and doctors during the medical process, thereby increasing their trust in the hospital.
3. Improve the efficiency of doctor-patient communication
The process of offline medical treatment is complex, and patients need to spend a lot of time understanding the hospital's procedures and rules. It may take a lot of time for patients to find a doctor for treatment, and if patients have any questions during the treatment process, they cannot be solved in a timely manner. However, through the accompanying program, they can quickly find a doctor through the mini program and make an appointment for consultation services.
1. The accompanying program provides functions such as appointment registration and hospitalization booking, allowing patients to find the doctors and departments they need through the accompanying program.
2. The accompanying consultation program also supports the combination of medical services and consulting services.
3. The accompanying program can provide online consultation and consultation services, and patients can have the opportunity to communicate with doctors through this service.
4. Companion programs can help patients make online appointments for hospital visits, eliminating the hassle of running around.
4. Save patient time costs
Patients will spend a lot of time seeking medical treatment in the hospital, especially for elderly patients and those accompanied by their children. If patients only need to wait for doctors to see them, it will consume a lot of time and energy. However, if there are accompanying personnel, they can guide patients to do some simple examinations, treatments, and other work on the side, thus saving time costs.
Accompanying patients during the process of seeking medical treatment in the hospital can not only help patients alleviate problems such as registration difficulties, long waiting times, and family members not understanding the medical process, but also provide medical companionship services for patients and family members. Accompanying patients in the hospital can reduce many troubles and troubles. A brief summary can be made as follows:
1. After registering the APP, you can see the detailed introduction of hospital classification, such as the distribution of hospital departments, registration process, medical insurance process, etc
2. Optional appointment for registration
3. Query registration results
4. Viewing medical result records
5. Appointment reminder for medical treatment
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